Your privacy is important to Bond& Grace Co LLC. ("Bond & Grace", “we”, “us”, or “our”). This Privacy Policy (“Policy”) explains how Bond &Grace collects, uses, discloses, and retains your information when you visit or use our website or retail stores(collectively and individually our “services”), including the use of personal information in connection with interest-based advertising.
1. HOW Bond & Grace COLLECTS YOUR PERSONAL INFORMATION
2. HOW Bond & Grace USES YOUR INFORMATION
3. COOKIES AND OTHER TECHNOLOGIES
4. SOCIAL NETWORKING AND SIMILAR SITUATIONS
5. DISCLOSURE OF PERSONALINFORMATION TO OTHERS
6. RETENTION OF PERSONALINFORMATION
7. LOCATION OF PERSONALINFORMATION
8. SECURITY
9. ACCURACY OF PERSONALINFORMATION
10. YOUR RIGHTS
11. PERSONAL INFORMATION OF CHILDREN
12. EMPLOYMENT
13. OTHER WEBSITES/ONLINE SERVICES
14. POLICY CHANGES
15. UNSUBSCRIBING TO NEWSLETTERS AND MESSAGES
16. INTERNATIONAL USERS
17. CONTACTING Bond & Grace
Bond & Grace collects information about you in four ways:
1. We collect information that you provideus or when you createan account. For example:
2. Sometimes we’ll ask you to provide us with information for contractualor legal reasons. We’ll let you know when information is required, and theconsequences of failing to provide it. You can choose not to provide certain requested information, however, you may not be able to purchase products or services or access or use certain features of Bond & Grace's websites, such as creating an account(when available), if we need the information to provide you with the service or we are legally required to collect it.For instance, we cannot complete a purchase without payment details, send you a product without an address, enter you into a contest without your contact information, provide you with Bond& Grace support without your email and name, or create an account without your name.
3. We may also collect information about you from others who know you likeyour family or friends such as when they want to ship a product(including gift cards) to your address. For example, to sendthe package, we’d need them to tell us your name, email,mailing and shippingaddresses. We may also collect information about you from family or friends if they send you a link to a product or article on the Bond & Grace website. If you provide us with information about your family or friends,please make sure that you let them know you’re doing so and remind them toreview our Policy which describes how we use their information.
4. We retain your purchasehistory from both pop-ups and Bond &Grace's websites.
5. We and our partners also record information about how you use and navigate our and others’ sites, including through technologies like cookies. Among other things, this helps us analyze, improve, and secure our online services, as well as support our advertising and marketing efforts. (See our Cookie Policy to learn more.
We use your information to help usprovide, operate, improve, understand, personalize, support and market our products and services, amongother things. We use the information we obtain about you for the purposes described below.
Your information allows us to:
We use your information to set up and manageyour account, including to develop a confidential profilefor you. We use that profile to provide services to you and to facilitate your transactions with us and your use of our websites and services.
We use your information to:
We use your information to analyze and learn abouthow our servicesare accessed and used by you and others to evaluate and improve them(including by developing new products and services and managing ourcommunications). We usually do this based on anonymous, pseudonymized oraggregated information which does not focuson you individually. For example, if we learn that most users use mobile devices, we might wish to expand on that feature.
We and our partnersuse your information to analyze your interactions with our servicesand third parties’ online services so we can tailorour advertising to what we think will interest you and monitor and measure the effectiveness of our advertising. For example, we or our partners may serve you a particular advertisement based on what we think may interest you based on other information we hold about you and/or your purchases on our and others’ sites.
We use your information for safety and security purposes, including the sharing of your information for such purposes and we do so as it is necessary to pursue our, your and others’ legitimate interests of ensuring the security and integrity of our services, including enhancing users’ protection against spam and crime and security risks of all types.
If you work for one of our vendors or partners, we may use your information to manage our relationship with your employer.
We may use your information for the purposes of enforcing our Terms of Use, and other legal terms and policies.
We may use and disclose yourinformation in order to protect our and others’ interests, rights and property, for example to protect ourusers from abuse. We may also use and share your information as we consider, in good faith, necessary to comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests. For example, we may disclose your information where we believe, ingood faith, this is required by applicable law, including to comply with asubpoena, warrant or court or arbitral order or litigation disclosureobligations. We may also disclose your information if we reasonably believe disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public importance. For example, we may disclose information to lawenforcement authorities or other businesses and organizations in connectionwith the detection, prevention, and prosecution of activities that wereasonably believe to be unlawful or fraudulent (including activities at ourretail stores or on our websites). Such disclosed information may includeinformation of the individuals suspected of involvement in unlawful orfraudulent activities.
We may combine your personal information collected through various sources, including information collected at Bond & Grace's retail stores and through Bond & Grace's websites, and information obtained from other sources such as to enhance and personalize your shopping experience on our websites and to facilitate returns.
When you provide Bond & Grace with your personal information, you consent to Bond & Grace's collection, use, disclosure, and retention of your information in accordance with this PrivacyPolicy and as otherwise permitted by law.
If you are in the European Economic Area, we process your personal information for the abovepurposes on different legal grounds provided for under European data protection law, such as your consent or where it is necessary to perform our contract with you. We process your personal information for these purposesbased upon the following legal grounds:
1. Consent - We’ll use your personalinformation in the particular way you’ve consented to have us use it. When you consent, you canwithdraw your consent at any time.
2. Performance of a contract- We’ll use your personalinformation as neededto provide you withservices and products requested by you, or to respond to your inquiries. Inother words, so we can perform our contract with you or take steps at yourrequest before entering into one. For example, we’ll need your email address tocreate an account for you or your address and payment details to process anddeliver your order.
3. Legal obligation - We’ll use your personalinformation when we believe, in good faith, that we have a legal obligation to do so, for exampleto comply with applicable tax and othergovernment regulations or to comply with a court order or binding lawenforcement request.
4. Legitimate interests- We’ll use your personalinformation when we have a legitimate interestto do so and believe, in good faith, that these interests are notoverridden by the interests or fundamental rights and freedoms of individualswhich require protection of personal data. In particular, we rely on our legitimate interests in the following cases:
5. Protecting you and others- We’ll use your personal information to protect your and others’ vital interests.
6. Others’ legitimate interests - We’ll use your informationwhere necessary to the purposes of a third party’s legitimate interests, suchas our partners who have a legitimate interest in delivering tailored advertising to you and monitoring and measuring its effectiveness or our users who have alegitimate interest in having Bond & Gracefunction properly and securely and in it continuing to develop and innovate, whilst we andothers also have a legitimate interest in preventing unlawful and fraudulentactivities.
See our Cookies Policy to learn about how we use, and how to manage,cookies and similar technologies. By continuing to use Bond & Grace's websites, you are agreeing to Bond &Grace's and our partners’ use of cookies and similar technologies.
When you use certain aspects of Bond & Grace's websites or other services, or post information to other social networking sites, for example, there may be links to Bond & Grace's Facebook, Instagram, and Tik tok pages or you may be able to"like" a product on your Facebook account or "pin" a product on your Pinterest account, the information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used, and disclosed by other persons, including to send unsolicited messages. In such cases, you will be leaving Bond & Grace'swebsite and going to the third party's website. Any information you provide or post to such third-partysocial-networking sites and other sites is governed by their own privacypolicies, which you may read on the applicable site. You are solely responsible for the information that you chooseto post or share in those situations. Bond & Grace has no control over, orresponsibility or liability for, the use, disclosure, and retention of theinformation that you disclosein those situations, and the use, disclosure, and retention of the disclosed information is notsubject to this Policy. Please be careful when disclosing your information inthose situations.
We share personal information with the following types of recipients.
1. Affiliates - Bond & Grace and its affiliates may share your information with each otherand use it for the provision of our products andservices in accordance with this Policy.
2. Suppliers and Service Providers - We may disclose your information to our suppliers and service providers that perform services on our behalf (such as to help us process payments, fulfill your orders, deliver products to you, provide Bond & Grace Concierge, deliver customer communications, manage our data, help us with marketing, undertake fraud detection and address validation, and comply with tax laws). We require our suppliers and service providers to agree to use your information only for the purposes for which it is providedto them, and to protect the privacy of your informationin a manner that is consistent with applicable privacy laws.
3. Process Payments- We transmit your personal information via an encrypted connection to our payment processors.
4. Analytics and Advertising - We use third-party analyticsand/or ad-serving services on our websites. The providers of these services mayindependently collect, use, and disclose your IP address together with information (not including your name, address,email address, or telephonenumber) about your visits to this and other websites that they service inaccordance with their own privacypolicies (and not this Policy)so we can improve user experience on our websitesand to provide you with tailored advertising and measure and monitor itseffectiveness.
5. Legal Compliance and Protecting Rights and Interests - We may disclose your information where we believe, in good faith, this is required by applicable law. This can include complying with a subpoena, warrant or court orarbitral order or litigation disclosure obligations. We may also disclose your information if we reasonably believe disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public importance. We may also disclose your information as otherwise required by law, or authorized by law in connection with a legal investigation, or if we reasonably believe the disclosure is necessary or appropriate to protect or enforce our or others’ rights, interests and remedies or protect the business, operations or customers of Bond &Grace or other persons (including detecting and preventing fraud and preventing violation of our Terms of Use, and other legal policies). For example, we may disclose information to lawenforcement authorities or other businesses and organizations in connectionwith the detection, prevention, and prosecution of activities that wereasonably believe to be unlawful or fraudulent (including activities at ourretail stores or on our websites). Such disclosed information may includeinformation about individuals suspected of involvement in unlawful orfraudulent activities.
6. Mergers and BusinessTransfers - Wemay disclose your information in connection with a proposed or actual businesstransaction, such as a corporate reorganization, merger or acquisition, or thesale of some or all of our business or assets (including in connection with abankruptcy proceeding) We will requirethat the information recipient agree to protect the privacyof your information in a manner that is consistent with this Policy.
We retain your information for the periodnecessary to fulfillthe purposes outlinedin this Policyor where a longer retention period is required orpermitted by applicable law. For instance, we may keep your information to comply with our legal obligations, such as tax laws, to resolve disputes, to enforce our agreements or as otherwise permitted by law.
The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods includethe minimum required retention periodprescribed by law or recommended as best practice, the period duringwhich a claim can be madewith respect to an agreement or other matter, whether the personal informationhas been aggregated or pseudonymized, and other relevant criteria.
We will store and process your information in Canada, the United States,and other countries. The laws of other countries regarding thecollection, use, disclosure, and retention of information may be different fromthe laws of Canada and the United States, and their laws may be different fromthe laws of your country. The disclosure of your information in accordance withthis Policy may result in your information being transferred to and outside ofCanada, the United States, or your country.
We employ reasonable safeguards,including administrative, technical and physical measures - appropriate to the sensitivity of the information in its possession or under its control in order to protect that information from unauthorizedaccess, collection, use, disclosure, disposal, or similar risks. While we usereasonable efforts to protect your information, no method of transmission overthe internet, or method of electronic storage, is 100% secure, and therefore,we cannot guarantee absolute security of your information.
You can help us maintain the accuracy and completeness of your information (including your Bond & Grace website account information) by notifying us of any changes to your information. You may update your Bond & Grace websiteaccount information through our websites.
You may request access to your personal information and information about our collection, use, disclosure, and retention of that information by sending your request to one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Users from the EuropeanEconomic Area also have specificrights under Europeanlegislation, subject to various exceptions and limitationsunder EU law. These rights are outlined below:
1. Withdraw Consent:If we rely on consent forthe processing of your personal data, you can withdraw that consent prospectively at any time by contacting us at info@bondandgrace.com
2. Right of Access: You have a generalright to find out if we hold any personaldata relating to you.You also have a general right to obtain a copy of any such personal data wehold on you.
3. Right to Rectification: You have the right to rectify any information we hold about you that isinaccurate.
4. Right to Erasure: You have the right, in certain cases, to have us erase any information we hold about you,provided there are valid grounds for doing so.
5. Right to Restriction: You have the right, in certain cases, to temporarily restrict the processing of your personal data, provided there are valid grounds fordoing so.
6. Right to Data Portability: You have the right, incertain cases, to obtain a commonly used machine-readable copy of the electronic information you provided to us for transfer to you or another controller if required.
7. Right to Object: You have the right, in certain limitedcases, to object to the processing of yourpersonal data.
8. Cookies and Similar Technologies: You can manage cookies and similar technologies by following various steps set out in our Cookies Policy.
9. Right to Lodge a Complaint: If you are unhappy with howwe’ve handled your personal data, you have the right to lodge a complaint with the Europeandata protection supervisory authority.
Bond & Grace does notknowingly collect personal information from children who are under 13 years ofage. Please immediately contact Bond & Grace at one of the addresses notedbelow if you believe that Bond & Gracehas unintentionally collected personal information from a childunder 13 yearsof age. If we learn that it has inadvertently collected the personal information of a child under 13 years of age, we will use reasonable efforts to delete that information from our systems (except to the extent that retention of the personal information is required or permitted by applicable law).
If you apply for a job with us, we may use and disclose your personal information to administer and process your application foremployment with Bond & Grace and related matters.
Bond & Grace's websiteand online servicesmay contain linksto other websitesor online services. Bond & Grace has no responsibility or liability for, or control over, those other websites or services or their collection, use, disclosure, and retention of your personal information. Please referto the privacy policies andterms of use that apply to those other websites or online services.
We’ll update this Policyfrom time to time to reflect changesin technology, law, our businessoperations or any otherreason we determine is necessary or appropriate. When we make changes, we’llupdate the “Last Updated” text at the top of the Policy and post it on oursites. If we make material changes to it or the ways we process personalinformation, we’ll notify you (by, for example, prominently posting a notice ofthe changes on our sites before they take effect or directly sending you anotification).
We encourage you to check backperiodically to review this Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.
You may unsubscribe from our electronic mail and similar messages by using the applicable self-service unsubscribe procedure. Forexample, by clicking an unsubscribe link in an email. You may unsubscribe from our direct mailer campaigns known as the Bond & Grace Gift List by contacting Bond & Grace Concierge at info@bondandgrace.com
Although you may have unsubscribed from receiving our electronic newsletters and similar messages, if you continue to have an account with us or shop on our sites, from time to time, we may use your information to communicate with you regarding important matters, such as information about your purchases or updates to this Policy or the Terms of Use that govern our websites. The importance of this information means you may not opt out of receiving these types of communications.
We are a UnitedStates company and your information submitted by you through our websites is collectedand maintained in the United States, regardless of the geographic location orcountry where the information originated. If you do not consent to your information being collected and maintained in the United States, then you should not enter such information through our websites.
This website may be accessed by users in countries outside of the USA. We make no representations or warranties that BondandGrace.com is appropriate or available for use in countries outside of the USA (suchas laws relating to default cookie settings).
If you have any comments or questions aboutthis Privacy Policy or your personal information, please contact us:
Email: info@bondandgrace.com
